Last updated October 2021

Contents

1. Overview
2. Your Privacy
   1. Your name, address, and phone number
   2. Your email address
   3. Your organisation’s details
3. Online store
   1. Pricing
   2. Delivery
   3. Returns
   4. Terms and Conditions of Use
4. Contacting Us
   1. By post
   2. By phone
   3. By email

Overview

This document outlines some of the policies in place for Meaningful Ageing Australia and the associated website https://meaningfulageing.org.au/. For clarity and readability it has been kept to a minimum, however, should you need further details please don’t hesitate to contact us.

Your Privacy

In order to run this website, certain information is collected about its users. Certain anonymous information, such as IP addresses, are collected by the website and third-party plugins. These third-party plugins allow for website features for the end user, such as sharing buttons, Twitter feeds, and Facebook information. Other third-party plugins help maintain website security behind the scenes by tracking logins (e.g. Wordfence) or providing us with analytical data on pages visited (e.g. Google Analytics). This type of data is collected by many websites automatically as a user browses.

Further to anonymous information, we collect some specific details from users who wish to become members and/or make a purchase through our website. What we do with this information is outlined below:

Your name, address, and phone number

Used to deliver physical purchases to you, and to bill you for orders.

Your email address

Used to contact you regarding orders or membership.

Used to deliver digital purchases.

If you so wish, we can use your email address to send you newsletters and similar promotional emails. Collection and retention of email addresses is carried out by a third party, MailChimp. It is possible to unsubscribe from mailings at any time. Your email address is not passed on to other third parties.

Your organisation’s details

In order to become a member, the name, address, contact details, and other information about the organisation you represent are collected. Further to use these details to get in touch, some of this information is used to determine how much membership should cost for your organisation.

We do our utmost to protect any personal or organisational details we have collected through our website.

Online store

A variety of items are available through our online store, both physical and digital.

Pricing

All prices are listed in Australian Dollars (AUD$).

Delivery

Delivery within Australia is included in the pricing of items. For international orders a surplus may be added, details of which will be mentioned in the order process.

Returns

We do not offer returns on digital items. For physical items, please contact us.

Terms and Conditions of Use

Members are entitled to use any and all of our resources whilst they remain members of Meaningful Ageing Australia. The resources are for use within the member organisation, with anyone who is supported or works with that organisation, and not by third parties.

Australian Affiliates are not entitled to use any of the materials with anyone other than their own organisation/as individuals.

International Affiliates are entitled to use our resources with anyone their organisation is working with, whilst they remain Affiliates of Meaningful Ageing Australia.

Contacting Us

Should you have any queries or issues in relation to our policies, please don’t hesitate to contact us.

By post

Meaningful Ageing Australia
PO Box 2127
Royal Melbourne Hospital VIC 3050

By phone

1800 618 107

+61 403 855 049

By email

admin@meaningfulage.org.au