Our Board

Nick Ryan


Nick Ryan is an experienced CEO, board member and senior executive with 30 years’ experience in a range of human services industries including aged care, government, youth services and education. He has led and advised a variety of organisations from government departments, industry representative bodies, not-for-profit service providers and charities. In May 2019 Mr Ryan joined Lutheran Services from an interim position of CEO at Southern Cross Care Queensland.  Prior to this he was CEO of the Australian Aged Care Quality Agency and CEO of Aged Care Queensland (now a part of ACCPA).  He has served on the Boards of the Australian Children’s Education and Care Quality Authority and the Leukaemia Foundation of Queensland. Mr Ryan is a Fellow of the Australian Institute of Company Directors, a Fellow of the Australian and New Zealand School of Government and a graduate of the University of Divinity and the University of Canberra.
Maria Dimitriadis

Board Member

Maria is the General Manager – Alliances & Partnerships at Doutta Galla Aged Services. Maria is an experienced senior executive with a healthcare background and career that spans more than 25 years across aged care, disability, community, medical, natural health and government. She has worked with large corporations such as Smith & Nephew and CooperVision, privately run organisations such as Simavita and Sanctuary Global, and not-for-profits such as Baptcare and Doutta Galla. Maria has worked with culturally diverse and multi-disciplinary teams including First Nations people where culture and country is their spiritual connection. Besides an extensive marketing and sales background, Maria has small business experience, and capabilities in governance, finance and strategic business planning, mitigating organisational risk, and compliance in legal /regulatory requirements. Having knowledge of the Aged Care Quality Standards and key reforms, she understands the increased focus on consumers. Presently, Maria is overseeing Doutta Galla’s Consumer engagement framework, working with all departments to ensure that the people they serve are at the heart of planning, delivering and reviewing care.  Maria obtained First Class Honours in Pharmacology BSc (Hons) and a Bachelor of Science from Monash University. She also holds a Diploma of Marketing from Monash University RMIT Campus Melbourne and a Bachelor of Health Science (BHSc. Nat) Southern School of Natural Therapies, Fitzroy.
Susan Emerson

Board Member

Susan Emerson is an experienced aged care nurse and thought leader who has worked in innovative roles in the aged and community care setting for over thirty years. Susan’s experience includes clinical and managerial leadership, and project design and coordination for the construction of new aged care facilities. She has also made a sustained contribution to service and policy thinking in the wider aged care sector, informed by significant international aged care engagement. Susan has been an Independent Consultant at the Global Centre for Modern Ageing, represents the Australian College of Nursing (ACN) at the National Aged Care Alliance, was a member of the ACQS Expert Advisory Panel: Aged Care Funding Model Development for the proposed Unified Aged Care at Home program, and Expert Panel Member: Participating in the Enabling Capabilities for the My Aged Care Program (Department of Health). She was also a Hearing Presenter at the Aged Care Royal Commission into Quality and Safety. Susan is the Chair of Palliative Care SA, an Expert Advisor for the Australian Digital Health Agency, a Policy Chapter Member, End of Life Care, an Invited Reviewer of the Single Aged Care Quality Framework and an Advisor to The Lantern Alliance Australia.
Shiva Gopalan

Board Member & Deputy-Chair

Shiva is the General Manager, Allied Health and Lifestyle at Warrigal. In his time in aged care, Shiva has worked in a broad range of roles, including physiotherapist, care giver, activities coordinator and Residential care manager. Shiva sits on a number of Peak committees within Warrigal, including Clinical care governance committee (Clinical systems), Wellness and lifestyle (Allied health and lifestyle), Clinical leaders forum (RN’s/ Allied Health), Specialised practice committee (Policies and procedure), Information technology organisational committee and the Service integrated communities (Operations) Leadership group. Outside of his primary career, Shiva has assisted with start-ups and growth of existing organisations such as Savy – supporting young people in NZ to improve financial literacy, Mport – 3d body scanning technology and Dale Carnegie NSW/ACT.    Shiva holds a BHSc Physiotherapy and is a member of the Australian Physiotherapist Association.
Jennifer Hall

Board Member

Jennifer is an experienced Executive, with a demonstrated history of over 20 years working in government and not-for-profit organisations across the aged care, mental health, community and health sectors. She has strong skills in strategic planning, risk management, quality, clinical governance and change management. As a graduate of the AICD with a commitment to social justice, public policy and making a positive impact, Jennifer has served on a variety of Boards and Government Taskforces. She brings a sound commercial focus, balanced with a strong values-based and principles-led leadership philosophy. 
Tamika Hirata

Board Member & Treasurer

Tamika is a Senior Manager in the Westpac Group’s dedicated healthcare business. Tamika has worked extensively in the aged care sector, both in her current role and as a management consultant. She has worked in partnership with a range of aged care providers and funders to support in the development of fit for purpose organisational strategies, in-depth market analysis and adapting to the reform agenda. This experience has given her unique insights into the development of policy that governs the sector, as well as how this plays out in practice, and impacts older Australians and their families. Tamika is passionate about people having the right to age in a manner that suits their unique desires and needs. Tamika holds a Masters of Professional Accounting from the University of Technology Sydney and a Bachelor of Psychological Science from the University of New South Wales.
Andrea King

Board Member & Secretary

Andrea is a Physiotherapist of nearly 30 years, having specialised in tertiary health in the areas of neuro, Acquired Brain Injury and Late Effects of Disability for most of that time, in Melbourne, UK, Toronto and Perth. Andrea has worked clinically for the majority of that time, but also scoped and established multidisciplinary teams in the neuro/aged setting. In the last 6 years she led, created and developed large teams of Allied Health in tertiary rehab (State Rehabilitation Service, Fiona Stanley Hospital) and now aged care/disability. Andrea moved to the not-for-profit aged care/disability provider, Brightwater, over 3 years ago, where she has strategic, governance and operational responsibilities. She has created and led change in process and governance to elevate the human rights of the client, where their dignity, spirituality and choices are at the core of the work, while supporting her teams to ensure they are accountable and thriving in the space of Aged Care Standards and NDIS Quality and Safeguarding.
Cathryn McMillan

Board Member

Cathryn brings a wealth and diversity of skills, knowledge and dedication to Spiritual Care. Cathryn has worked across organisations such as BaptCare, Southern Cross Care (NSW), in Aged Care; Hospitals, Neighbourhood Centres, Australian Disability Enterprises, Community Training Colleges; private, not-for-profit and Local Government Child Care Centres, as well as owner/director of a small business. Cathryn has worked with faith, and non-faith-based organisations, people with diverse cultural backgrounds, languages, and people with disability. She is passionate about being present in people's lives; good grief; good end of life care; supporting holistically, people and their families, and equipping staff and organisations.
Paul Sadler

Board Member

Paul Sadler runs the aged care consultancy business Paul Sadler Consultancy. He was CEO Aged & Community Services Australia (ACSA) from September 2021 to October 2022 and was instrumental in the establishment of the new Aged & Community Care Providers Association (ACCPA). From June to October 2022, he was ACCPA Interim CEO. Paul was the CEO of Presbyterian Aged Care NSW & ACT from April 2007 to March 2021. Prior to that, Paul was CEO of Aged & Community Services NSW & ACT, held various positions on ageing and disability issues in the NSW Government, including Manager of HACC (Home and Community Care) and Ageing Programs, and worked as a social worker with frail older people, people with disabilities and their carers. Paul is the Chair of Meals on Wheels Australia . He is a Committee member and past President of the NSW Division of the Australian Association of Gerontology. He is also a Member of the Aged Care Clinical Standard Expert Working Group, Australian Commission on Safety & Quality in Health Care. Paul holds a Master of Social Work degree with the University Medal on the topic of abuse of older people, and a Bachelor of Arts (Hons) majoring in Government and Public Administration.  He is a Fellow of the Australian Association of Gerontology.